1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and improving our services.
2. How We Use Cookies
We use cookies for the following purposes:
- Essential functionality: To enable basic website functions
- Performance analytics: To understand how visitors use our site
- Personalisation: To remember your preferences
- Marketing: To deliver relevant advertisements
- Security: To protect against fraud and maintain security
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.
| Cookie Name |
Purpose |
Duration |
| voyage_session |
Maintains user session |
Session |
| cookie_consent |
Stores cookie preferences |
1 year |
| csrf_token |
Security protection |
Session |
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name |
Purpose |
Duration |
| _ga |
Google Analytics - visitor tracking |
2 years |
| _ga_* |
Google Analytics - session tracking |
2 years |
| voyage_analytics |
Internal analytics tracking |
30 days |
3.3 Functional Cookies
These cookies enable enhanced functionality and personalisation features.
| Cookie Name |
Purpose |
Duration |
| user_preferences |
Stores user settings |
1 year |
| language_preference |
Remembers language choice |
1 year |
| booking_data |
Temporary booking information |
24 hours |
3.4 Marketing and Advertising Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests.
| Cookie Name |
Purpose |
Duration |
| marketing_consent |
Tracks marketing preferences |
1 year |
| campaign_tracking |
Measures campaign effectiveness |
30 days |
| retargeting_pixel |
Enables retargeting ads |
90 days |
4. Third-Party Cookies
We may use third-party services that set their own cookies:
- Google Analytics: For website analytics and performance tracking
- Google Maps: For location services and mapping
- Payment Processors: For secure payment processing
- Social Media Platforms: For social sharing features
These third parties have their own privacy policies and cookie practices.
5. Managing Your Cookie Preferences
5.1 Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner where you can:
- Accept all cookies
- Accept only necessary cookies
- Customise your cookie preferences
5.2 Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Cookies and site permissions
5.3 Opt-Out Links
You can opt out of specific tracking services:
6. Cookie Preferences Centre
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by using the preferences centre below:
7. Impact of Disabling Cookies
Disabling certain cookies may impact your experience:
- Necessary cookies: Website may not function properly
- Analytics cookies: We cannot improve our services based on usage data
- Functional cookies: Personalisation features will be disabled
- Marketing cookies: You may see less relevant advertisements
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
9. Contact Information
If you have any questions about our use of cookies, please contact us: